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  TOP > BUSINESS and ECONOMICS > Customer Service > Service industries - Management

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1. At Americas Service
0446393169 - Paperback - List Price: $13.99
Author: Karl Albrecht

2. At the Service Quality Frontier
0873892097 - Paperback - List Price: $19.95
Author: Mary M. Losardo
Author: Norma M. Rossi

3. Australian Services
0732950686 - Book - List Price: $99.95
Author: Linda McGuire

4. Australian Services
0732950678 - Paperback - List Price: $49.95
Author: Linda McGuire

5. Big Ideas for Small Service Businesses
0918880165 - Paperback - List Price: $15.95
Author: Tom Ross
Author: Marilyn Ross

6. Case Studies in Service Operations
0534511260 - Hardcover - List Price: $104.95
Author: John Colley

7. Cases in Total Quality Management
0789506947 - Book - List Price: $55.95
Author: Jay Nathan
Author: Jay H. Heizer

8. Competitive Strategies for Service Organizations
155753196X - Paperback - List Price: $44.95
Author: Neil Botten

9. Defining Your Market
0789002515 - Hardcover - List Price: $64.95
Author: Art Weinstein

10. Defining Your Market
0789002523 - Paperback - List Price: $29.95
Author: Art Weinstein

11. Design and Control of Workflow Processes
3540011862 - Paperback - List Price: $56.00
Author: Hajo A. Reijers

12. Developing New Services
0873895851 - Hardcover - List Price: $45.00
Author: Caroline M. Fisher
Author: James T. Schutta

13. Empowerment
0750652446 - Book - List Price: $37.95
Author: Conrad Lashley

14. Field Service Management
0566024772 - Hardcover - List Price: $94.95
Author: Merlin Stone
Author: Antony Wild

15. Gemba Kaizen
0070314462 - Book - List Price: $24.95
Author: Masaaki Imai

16. Guide to Starting a Service Business in Maryland
0963812319 - Paperback - List Price: $12.95
Author: Mary Waters

17. Guide to Tqm in Service Industries
9283311302 - Paperback - List Price: $46.00
Editor: Noriaki Kano

18. How to Make Profits With Service Contracts
0814458076 - Hardcover - List Price: $59.95
Author: Michael R. Rizzo

19. Integrating Service Strategy in the Manufacturing Company
0412467801 - Hardcover - List Price: $71.95
Author: Roy D. Shapiro
Author: Herve Mathe

20. Interactive Services Marketing
0395769167 - Paperback - List Price: $82.76
Author: Raymond P. Fisk
Author: Stephen J. Grove
Author: Joby John

21. Key to Great Leadership
1887089012 - Paperback - List Price: $11.95
Author: Peter Burwash

22. Management and Marketing of Services
0750635940 - Paperback - List Price: $39.95
Author: Peter Mudie
Author: Angela Cottam

23. Management and Marketing of Services
0750607890 - Paperback - List Price: $44.95
Author: Peter Mudie
Author: Angela Cottam

24. Manager's Guide to Automated Service Systems
0934623082 - Hardcover - List Price: $39.95
Author: Andrew H. Thomas

25. Managerial Leadership in the Post-Industrial Society
0566026112 - Hardcover - List Price: $79.95
Author: Philip Sadler

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