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    • TOP > BUSINESS and ECONOMICS > Customer Service > Service industries - Management

    Pages:  1   2   3 

    1. At Americas Service
    0446393169 - Paperback - List Price: $13.99
    Author: Karl Albrecht

    2. At the Service Quality Frontier
    0873892097 - Paperback - List Price: $19.95
    Author: Mary M. Losardo
    Author: Norma M. Rossi

    3. Australian Services
    0732950686 - Book - List Price: $99.95
    Author: Linda McGuire

    4. Australian Services
    0732950678 - Paperback - List Price: $49.95
    Author: Linda McGuire

    5. Big Ideas for Small Service Businesses
    0918880165 - Paperback - List Price: $15.95
    Author: Tom Ross
    Author: Marilyn Ross

    6. Case Studies in Service Operations
    0534511260 - Hardcover - List Price: $104.95
    Author: John Colley

    7. Cases in Total Quality Management
    0789506947 - Book - List Price: $55.95
    Author: Jay Nathan
    Author: Jay H. Heizer

    8. Competitive Strategies for Service Organizations
    155753196X - Paperback - List Price: $44.95
    Author: Neil Botten

    9. Defining Your Market
    0789002515 - Hardcover - List Price: $64.95
    Author: Art Weinstein

    10. Defining Your Market
    0789002523 - Paperback - List Price: $29.95
    Author: Art Weinstein

    11. Design and Control of Workflow Processes
    3540011862 - Paperback - List Price: $56.00
    Author: Hajo A. Reijers

    12. Developing New Services
    0873895851 - Hardcover - List Price: $45.00
    Author: Caroline M. Fisher
    Author: James T. Schutta

    13. Empowerment
    0750652446 - Book - List Price: $37.95
    Author: Conrad Lashley

    14. Field Service Management
    0566024772 - Hardcover - List Price: $94.95
    Author: Merlin Stone
    Author: Antony Wild

    15. Gemba Kaizen
    0070314462 - Book - List Price: $24.95
    Author: Masaaki Imai

    16. Guide to Starting a Service Business in Maryland
    0963812319 - Paperback - List Price: $12.95
    Author: Mary Waters

    17. Guide to Tqm in Service Industries
    9283311302 - Paperback - List Price: $46.00
    Editor: Noriaki Kano

    18. How to Make Profits With Service Contracts
    0814458076 - Hardcover - List Price: $59.95
    Author: Michael R. Rizzo

    19. Integrating Service Strategy in the Manufacturing Company
    0412467801 - Hardcover - List Price: $71.95
    Author: Roy D. Shapiro
    Author: Herve Mathe

    20. Interactive Services Marketing
    0395769167 - Paperback - List Price: $82.76
    Author: Raymond P. Fisk
    Author: Stephen J. Grove
    Author: Joby John

    21. Key to Great Leadership
    1887089012 - Paperback - List Price: $11.95
    Author: Peter Burwash

    22. Management and Marketing of Services
    0750635940 - Paperback - List Price: $39.95
    Author: Peter Mudie
    Author: Angela Cottam

    23. Management and Marketing of Services
    0750607890 - Paperback - List Price: $44.95
    Author: Peter Mudie
    Author: Angela Cottam

    24. Manager's Guide to Automated Service Systems
    0934623082 - Hardcover - List Price: $39.95
    Author: Andrew H. Thomas

    25. Managerial Leadership in the Post-Industrial Society
    0566026112 - Hardcover - List Price: $79.95
    Author: Philip Sadler

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