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American Productivity Quality Center
1. Process Mapping
Author: American Productivity Quality Center
ISBN: 1928593739
ISBN13: 9781928593737
Binding: CD-ROM
List Price: $115.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
2. Showcasing Successful Knowledge Management Implementation
Author: American Productivity Quality Center
ISBN: 1928593410
ISBN13: 9781928593416
Binding: Hardcover
List Price: $295.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
3. Speed to Market: Attracting and Retaining Customers
Author: American Productivity Quality Center
ISBN: 1928593283
ISBN13: 9781928593287
Binding: Hardcover
List Price: $295.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
4. Turning Strategy into Action: Tools and Techniques for Implementing Strategic Plans
Author: American Productivity Quality Center
ISBN: 192859316X
ISBN13: 9781928593164
Binding: Paperback
List Price: $295.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
5. Using Science and Technology Intelligence to Drive Business Outcomes
Author: American Productivity Quality Center
ISBN: 1928593534
ISBN13: 9781928593539
Binding: Paperback
List Price: $295.0
Publisher: Amer Productivity Center
Published Date: 08/01/2001
6. Facilitating Change: Creating a Knowledge-Sharing Environment
Author: American Productivity Quality Center
ISBN: 1928593704
ISBN13: 9781928593706
Binding: Hardcover
List Price: $185.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
7. Knowledge Management Starter Kit
Author: American Productivity Quality Center
ISBN: 1928593755
ISBN13: 9781928593751
Binding: Hardcover
List Price: $1675.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
8. Knowledge Management: Lessons from the Leading Edge
Author: American Productivity Quality Center
ISBN: 1928593356
ISBN13: 9781928593355
Binding: Hardcover
List Price: $295.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
9. Km: Approaches to Implementation
Author: American Productivity Quality Center
ISBN: 1928593682
ISBN13: 9781928593683
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
10. Corporate University: Measuring the Impact of Learning
Author: American Productivity Quality Center
ISBN: 1928593348
ISBN13: 9781928593348
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
11. Customer Value Measurement: Gaining Strategic Advantage
Author: American Productivity Quality Center
ISBN: 1928593151
ISBN13: 9781928593157
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
12. Customer-Centric Contact Center: A New Model
Author: American Productivity Quality Center
ISBN: 1928593461
ISBN13: 9781928593461
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2001
13. Deploying Six Sigma to Bolster Business Processes and the Bottom Line
Author: American Productivity Quality Center
ISBN: 1928593585
ISBN13: 9781928593584
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 12/01/2001
14. Developing a Successful Competitive Intelligence Program: Enabling Action, Realizing Results
Author: American Productivity Quality Center
ISBN: 1928593291
ISBN13: 9781928593294
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
15. Expanding Knowledge Management Externally: Putting Your Knowledge to Work for Customers
Author: American Productivity Quality Center
ISBN: 1928593038
ISBN13: 9781928593034
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
16. Brand Building and Communication: Power Strategies for the 21st Century
Editor: American Productivity Quality Center
ISBN: 1928593127
ISBN13: 9781928593126
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
17. Community Relations: Unleashing the Power of Corporate Citizenship
Author: American Productivity Quality Center
ISBN: 1928593003
ISBN13: 9781928593003
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
18. Strategic and Tactical Competitive Intelligence for Sales and Marketing
Author: American Productivity Quality Center
ISBN: 1928593399
ISBN13: 9781928593393
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
19. Strategic Collaboration for New Product and Service Development: Consortium Benchmarking Study Best-Practice Report
Author: American Productivity Quality Center
ISBN: 1928593364
ISBN13: 9781928593362
Binding: Paperback
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
20. Technology-Based Training: Global Strategies for Learning
Author: American Productivity Quality Center
ISBN: 1928593135
ISBN13: 9781928593133
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
21. Quality Approaches for the New Millennium
Author: American Productivity Quality Center
ISBN: 1928593267
ISBN13: 9781928593263
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
22. Creating a Knowledge-Sharing Culture
Author: American Productivity Quality Center
ISBN: 1928593178
ISBN13: 9781928593171
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
23. Developing Leaders at All Levels
Author: American Productivity Quality Center
ISBN: 1928593275
ISBN13: 9781928593270
Binding: CD-ROM
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
24. Building and Sustaining Communities of Practice: Continuing Success in Knowledge Management
Editor: American Productivity Quality Center
ISBN: 1928593674
ISBN13: 9781928593676
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
25. Recruiting and Retaining It Talent
Author: American Productivity Quality Center
ISBN: 1928593259
ISBN13: 9781928593256
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
26. Recruiting for Success: Hiring and Keeping the Right Management Talent
Author: American Productivity Quality Center
ISBN: 1928593097
ISBN13: 9781928593096
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
27. Establishing Performance Measures
Author: American Productivity Quality Center
ISBN: 1928593747
ISBN13: 9781928593744
Binding: Hardcover
List Price: $355.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
28. 21st Century Call Center Representative
Editor: American Productivity Quality Center
ISBN: 1928593119
ISBN13: 9781928593119
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
29. Measuring Your Km Initiatives
Author: American Productivity Quality Center
ISBN: 1928593690
ISBN13: 9781928593690
Binding: Hardcover
List Price: $185.0
Publisher: Amer Productivity Center
Published Date: 02/01/2002
30. Baldrige-Based Self-Assessments
Editor: American Productivity Quality Center
ISBN: 1928593143
ISBN13: 9781928593140
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 07/01/1999
31. Call Centers and the Internet: Enhancing Customer Contact
Editor: American Productivity Quality Center
ISBN: 1928593216
ISBN13: 9781928593218
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
32. Successfully Implementing Knowledge Management
Author: American Productivity Quality Center
ISBN: 1928593321
ISBN13: 9781928593324
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
33. Aligning Information Technology With Corporate Strategy
Editor: American Productivity Quality Center
ISBN: 1928593194
ISBN13: 9781928593195
Binding: Paperback
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
34. Building and Sustaining Communities of Practice: Continuing Success in Knowledge Management
Editor: American Productivity Quality Center
ISBN: 1928593496
ISBN13: 9781928593492
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 04/01/2001
35. Business-To-Business Branding: Building the Brand Powerhouse
Editor: American Productivity Quality Center
ISBN: 192859347X
ISBN13: 9781928593478
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2001
36. Taking Knowledge and Best Practices to the Bottom Line Proceedings from Apqcaes 5th Knowledge Management Conference
Author: American Productivity Quality Center
ISBN: 1928593453
ISBN13: 9781928593454
Binding: Hardcover
List Price: $4925.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
37. Technology-Mediated Learning: Enhancing the Management Education Experience
Author: American Productivity Quality Center
ISBN: 1928593313
ISBN13: 9781928593317
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
38. Using Information Technology to Support Knowledge Management
Author: American Productivity Quality Center
ISBN: 1928593100
ISBN13: 9781928593102
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1997
39. Using What Customers Value to Guide Your Business
Author: American Productivity Quality Center
ISBN: 1928593445
ISBN13: 9781928593447
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
40. Performance Management: Tapping Your Organization's People Potential
Author: American Productivity Quality Center
ISBN: 1928593186
ISBN13: 9781928593188
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
41. Planning, Implementing, and Evaluating E-Learning Initiatives
Author: American Productivity Quality Center
ISBN: 1928593631
ISBN13: 9781928593638
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 03/01/2002
42. Integrated Marketing Communication
Author: American Productivity Quality Center
ISBN: 1928593046
ISBN13: 9781928593041
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
43. Internet Marketing and Sales Strategies
Author: American Productivity Quality Center
ISBN: 1928593208
ISBN13: 9781928593201
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
44. Knowledge Management
Author: American Productivity Quality Center
ISBN: 1928593062
ISBN13: 9781928593065
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1996
45. Leadership Development: Building Executive Talent
Author: American Productivity Quality Center
ISBN: 1928593070
ISBN13: 9781928593072
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
46. Leveraging Call Center Investments to Enhance Customer Satisfaction
Author: American Productivity Quality Center
ISBN: 1928593372
ISBN13: 9781928593379
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1999
47. Leveraging Customer Information: Driving Strategic Direction and Marketing Profitability
Author: American Productivity Quality Center
ISBN: 192859333X
ISBN13: 9781928593331
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/2000
48. Managing Content and Knowledge
Author: American Productivity Quality Center
ISBN: 1928593569
ISBN13: 9781928593560
Binding: Hardcover
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 12/01/2001
49. Maximizing Marketing Roi
Author: American Productivity Quality Center
ISBN: 1928593577
ISBN13: 9781928593577
Binding: Hardcover
List Price: $395.0
Publisher: Amer Productivity Center
Published Date: 11/01/2001
50. Corporate University: Learning Tools for Success
Author: American Productivity Quality Center
ISBN: 192859302X
ISBN13: 9781928593027
Binding: Paperback
List Price: $495.0
Publisher: Amer Productivity Center
Published Date: 06/01/1998
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